If It’s Not in the Contract, It’s Not Included

Team LISClient Fulfillment, Mindset

Why clearly scoped projects protect your time, energy, and client relationships

Every experienced freelancer has lived this story:

The project starts simple.
Then the “quick edits” come.
Then cousin feedback.
Then late-night messages about color tweaks or layout shifts.

Before long, the $5,000 project feels like a $500 headache.

But here’s what needs to be said louder in our industry:
Scope creep is not a client problem. It’s a boundary problem.

Define Everything. Enforce Relentlessly.

On the call, Eric shared his experience dealing with client demands that pulled him off schedule and forced him to work late into the night.

He knew the answer, he even had scope details written into his contracts.

But as he admitted, “The enforcement, the reinforcement of my contract and my scope is the issue.”

This is a powerful realization.

Because most freelancers do have contracts.
But not everyone backs them up.

Having boundaries isn’t enough. You have to defend them.

3 Simple Ways to Reinforce Your Scope

  1. Spell it out like you’re talking to a 5-year-old
    If it’s not written, it’s not included. Make every deliverable crystal clear. Leave no room for assumption.
  2. Define “extras” and make them billable
    Want a second revision round? Great, here’s the rate.
    Need new functionality? Happy to scope that out in a Phase Two.
    Clarity up front prevents resentment later.
  3. Use the lifeguard rule
    Contracts are like pool rules. But without a lifeguard blowing the whistle, kids will run.
    You must be the lifeguard in your own business. Calm. Firm. Unapologetic.

What Happens When You Hold the Line

You stop working with clients who see you as “just the designer.”
You stop staying up until 3am fixing problems that weren’t yours.
You create space for aligned clients who respect your time and process.

Clear scope leads to clear expectations.
Clear expectations lead to mutual respect.
And mutual respect is the foundation of a great working relationship.

This is how you move from order taker to strategic partner.
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